MS Teams Help Resources for Staff

Using the Teams Phone

• FGCU Desktop Phone Quick Start Guide
  • Step-by-step guide to get your Teams phone ready
• FGCU Desktop Phone How To Guide
  • Learn to use the different features of your Teams desktop phone
• FGCU Headset Quick Start Guide
  • Step-by-step guide to get your Teams headset ready and how to use the headset features
• Locking Your FGCU Teams Desktop Phone
  • Protect confidential information when you're away or with a visitor by setting a Pin
• Making Calls in Teams App
  • Basic instructions for handling calls
• Setting Up Delegation for MS Teams Quick Guide
  • Instructions for setting up delegation so someone can make and receive calls on your behalf
• Setting Up Call Groups for MS Teams Quick Guide
  • Instructions for setting up call groups so your team can share calls

Collaborate with your team: Meetings

• Schedule a meeting
• Start an audio call (use Meet Now)
• Join a meeting
• Conference Room Technology Quick Reference Guide
• Record a meeting
• Use live captions
• Use Breakout rooms in a class session
• Share your webcam and desktop in a class session
• Share Content in a meeting
• Leave a session, end a session

Collaborate with your team: Live Events (large groups)
• Get started with live events
• Schedule a live event
• Attend a live event

Collaborate with your team: Channels & Tabs
Channels

• Teams and channels overview
• Follow and unfollow channels
• Create a Channel
• Work in channels
• Edit a Channel

Tabs

• Add a Tab
• Make a File a Tab
• Add a Team Connector

Collaborate with your team: Chat & Calls

• First Things to Know About Chat in MS Teams
• First Things to Know About Calls in MS Teams
• Chat with a team member
• Transfer a call
• Merge a call
• Park a call
• Start a call from a chat
• Make a call to a team member
• Use the dial pad to make a call
• Manage call settings (including microphone and camera troubleshooting)
• Share your screen in a chat or call
• Contact groups in Chat

Collaborate with your team: Files

• Create a Team File
• Upload a File to a Team
• Delete a Team File
• Get a Link to a Team File
• Open a Team File
• Download a Team File
• Edit a Teams File in Microsoft Teams

Data Privacy

• Handling Restricted Data

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