Forgot your Eagle Access ID?

  • Updated

Purpose:

This article outlines steps on how to retrieve your Eagle Access ID after you have claimed your account.

 

Start Here:

After you have claimed your account, you should have received an e-mail to your personal account titled Your EagleAccess ID - {Eagle Access ID}. Try to find that e-mail From: svcFischer@fgcu.ed as that e-mail will contain your Eagle Access ID.

 

If you are unable to find the e-mail above, please perform the following steps

 

Visit https://www.fgcu.edu/myaccount and click on the Change using security questions option under Forgot/Change Password:

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Step 1: Enter your user information: (Figure 1)

Enter the requested information to identify yourself to the system.

NOTE:  The e-mail that you received titled IMPORTANT: Eagle Access Activation should contain all of the information require except for your Date of Birth.

  • Legal First Name
  • Legal Last Name
  • The 9 digit UIN listed in the email you received from FGCU (Numbers only, NO dashes)
  • Enter your Date of Birth
  • Solve the CAPTCHA
  • Click "Submit"

Step 2: Review and accept terms of use (Figure 2)

  1. Read FGCU's Technology Acceptable Use Policy
  2. Accept if you agree

Step 3: Enter your security questions (Figure 3)

You will be asked to enter the security questions that you entered earlier when you Claimed your Account

  1. Enter your three security questions
  2. Click "Submit" when you are done

Step 4: Eagle Access ID (Figure4)

You will see your Eagle Access ID information, which will be something like the following azuleagle0123 

< REMEMBER TO WRITE IT DOWN>

NOTE: When you start this process you YOU DO NOT NEED TO CHANGE YOUR PASSWORD. Just copy your Eagle Access ID and close the page. You will use @eagle.fgcu.edu or @fgcu as part of your login when completed to access Canvas, EagleMail and/or Gulfline.

Example:

 

Figure 1 - Entering your user information

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Figure 2 - Acceptable Use Policy

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Figure 3 - Enter your security questions and click Submit

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Step 4: Eagle Access ID (Figure4)

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