Accessing Your Eagle Access Account for the First Time (Claim Your Account)

Your acceptance letter from FGCU titled "Welcome to FGCU" will contain instructions on how to access your account for the first time. 

Claiming your account is as easy as 1-2-3:

Step 1: Locate your identity > Step 2: Accept the Use Policy > Step 3: Create and confirm new password

Start Here:

Visit https://www.fgcu.edu/myaccount and click on the claim account option. You will be routed to the Identity Claiming welcome screen, click Next.

Step 1: Locate Your Identity

Enter the requested information to identify yourself to the system.

• • Use the first and last names in the email received from FGCU when filling this out.
  • The UIN listed in the email you received from FGCU.
  • Your Date of Birth.
  • Click Submit.

Step 2: Accept the Use Policy

1. Read FGCU's Technology Acceptable Use Policy.
2. To proceed, select the checkbox, "I have read the terms and hereby agree to all conditions," and click Next.

Step 3: Create and Confirm Your New Password

1. You will be guided on the requirements in real-time as you type to set your password. The new password must meet the following requirements:

• At least 2 letter(s) included
• Maximum 128 characters long
• Minimum 15 characters long
• Cannot contain user id
• Does not contain Legal Last Name
• Does not contain Legal First Name
• Does not match a previous password

Conditional (3 out of 4 rules must be satisfied):

• 1 special character(s)
• At least 1 number(s)
• At least 1 lowercase character(s)
• At least 1 upper case character(s) 

2. Click Reset Password when you are done.

3. Click Complete to claim your account. You will be routed to the fgcu.edu website.

NOTE: If you start this process and do not finish it, you will need to call the University Help Desk to finish your setup.

University Help Desk: ITS Knowledge Base |  Email Help Desk |  239-590-1188
Monday-Friday from 7am to 10pm and Saturdays from 8am to 5pm