Knowledge Base
Qualtrics
Your FGCU Account
- Keychain Access on a Mac
- Changing Your Password
- How to Update your Saved Password(s) in Google Chrome after a Password Change Occurs
- Adding/ Updating your Recovery Email Address for Eagle Access
- Accessing Your 2nd Eagle Access Account for the First Time
- Accessing Your Eagle Access Account for the First Time (Claim Your Account)
Classroom A/V Guides
- Streaming/Recording with the Classroom Camera: Kaltura
- Troubleshooting: No Audio Through Area Speakers (Room PC Source Selected)
- Handheld & Bodypack Microphone Help
- Streaming/Recording with the Classroom Camera: Microsoft Teams
- Streaming/Recording with the Classroom Camera: Zoom
- Podium Touch Panel Features
Connecting Remotely
- Accessing your email remotely
- Accessing your FGCU email on a mobile device
- Connecting to the Residence Hall Wireless Networks
- Guidelines for Secure Zoom Meetings
- How to Configure Your Device to Use eduroam
- Ivanti Secure Access Client Application Install and Connections
Email Management
- Accessing a Shared Mailbox on a Mobile Device
- Accessing Another Mailbox in Outlook on the Web
- Add a Signature in Outlook
- Adding an email signature in Outlook desktop client for Windows
- Create a FindTime Meeting Poll in Outlook
- Create Outlook Tasks in OneNote
Hardware
Microsoft Teams
- 5 Tips for Using Teams When You're Deaf or Hard of Hearing
- About Microsoft Teams Live Event
- Accept or deny requests to join a team
- Add a File to a Chat
- Add a Tab in a Channel
- Add guests to a team in Teams
Mobile Device
Training
University Software Support
- 2FA Device Management - New Phone Number
- 2FA Device Management - Reactivate DUO Mobile on New Phone
- A Step-by-Step Guide to Registering Your Devices with DUO Security
- Accessing AppsAnywhere Off Campus
- Accessing AppsAnywhere on a Personal Computer
- Accessing Teams Group as an External Guest