2FA Device Management - New Phone Number

  • Updated

What this article covers

This article contains steps to activate your new phone number on a mobile device. In order for this to work, you will need to have DUO installed and working on your device prior to getting a new number. 

  1. Log into the 2FA device management portal with your Eagle Access account.
  2. Select "Passcode" option as your authentication method.
  3. From your DUO App launch DUO and Click on the Florida Gulf Coast University option to generate a one-time code
  4. Enter the code (no spaces) generated on the 2FA Device Management Page and click Login
  5. Click "+ Add another device" and follow the steps on setting up the new phone number.

You should now be able to use the new phone number with DUO.

 

*If you are having problems using the DUO App you may want to access the Reactivate DUO Mobile article.