What this article covers
This article explains how to use Duo 2 Factor Authentication (2FA) when accessing MyVPN. There are two different scenarios you can experience, including:
- Accessing MyVPN via a web browser (Most Common)
- Accessing MyVPN via the Ivanti Secure Access Client application
What steps to take
Scenario 1 (accessing MyVPN via a web browser):
Useful when:
You want to initiate a Remote Desktop session with your computer on campus, or when you want a quick shortcut to find a file in your network folders.
Procedure:
- Access MyVPN: https://myvpn.fgcu.edu
- Log in with your full FGCU Eagle Access ID (usually your e-mail address - i.e., user@fgcu.edu) and password.
- Once your username and password have been verified, you will be asked to authenticate yourself using Duo. ITS recommends using the recommended DUO Mobile app and choose the option to “Duo Push” for the easiest experience.
4. You will receive the push code or call to your registered Duo device.
5. The Host Checker will then display following authentication. If the Ivanti Pulse Secure Access Client application isn't installed, it will walk you through the steps (refer to the How to Install Ivanti Secure Access Client Application Knowledge Base article).
6. If already installed, you are now in MyVPN and Duo is authenticated.
Scenario 2 (accessing MyVPN via the Ivanti Secure Access Client application):
- You can launch Ivanti Secure after logging into the MyVPN website, or by launching your Ivanti Secure Access Client application directly from your computer.
- You will select the Connect button next to the MYVPN option.
3. Log in to Ivanti Secure Access Client (MyVPN) by typing in your full FGCU Eagle Access ID (usually your e-mail address - i.e., user@fgcu.edu) and password.
4. You are now in MyVPN.
University Help Desk: ITS Knowledge Base | helpdesk@fgcu.edu |
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