MyVPN for Remote Terminal Session

  • Updated

What this article covers

FGCU offers Faculty and Staff the option of remote access to their FGCU work device from home or other locations, providing that the work device is connected to the private network and powered on. This is accomplished by utilizing MyVPN and Pulse Secure (*Note: Mac users require Microsoft Remote Desktop if they would like to remote into a Windows device). In this article you will learn how to:

What steps to take BEFORE going remote

Connect to your Office Windows PC from another Windows PC

  1. On your office computer, open the computer’s properties by right-clicking the start button which is located to the left corner of your screen
  2. Select System from the list provided:                                                                                                     
    mceclip0.png
  3. On the About screen, make note of the Device Name, as it is required later:    mceclip2.png 
  4. From your non-office computer (the one you are using for VPN access), go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended 
  5. Log in using your full FGCU credentials:                           mceclip0.png   
  6. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
    Host_Checker_Loading_Components_Message.png
    Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
    If using a personal device, the following message results:
    Host_Checker_Personal_Device_Message.png

  7. Locate the “Terminal Session”.  Click on your Terminal Session.
    (Note: you may access Campus folders, Cross Department folders, your Department folder, and your personal (Home) FGCU folder from here without the need for a Terminal Session)
    • If this is empty, you will need to add one for your office computer.
    • To add a Terminal Session, click the icon that looks like a computer with a small plus sign to the far right: mceclip3.png
  8. You will be brought to the Add Terminal Services Session screen:
    mceclip0.png

  9. Fill in the following information:  

    • Session Type: Select Windows Terminal Services
    • Bookmark Name: Enter a meaningful name such as Work Desktop
    • Host: Enter your office computer's Device Name - acquired from Step 3 (e.g. "AAAA005555") 
    • Screen Size: Full Screen
    • Color Depth: select 32-bit (True Color)  
    • Select Allow Clipboard Sharing (Enables you to copy/paste between your local computer and terminal session)
    • Select Connected sound devices – Bring sound to local computer  
    • Select Use Multiple Monitors if you have multiple monitors and you would like to use all of them with your terminal session
    • Click Add
      • After selecting Add, you will be brought back to the home page
  10. Click the link that was added to your Terminal Sessions to start a remote connection: 

    mceclip4.png

  11. If you have not yet installed the "Pulse Secure Application Launcher/Client Application" (https://fgcu.zendesk.com/hc/en-us/articles/360040117552-Pulse-Secure-Install-and-Connections), you will continue on to what is outlined in steps 11-14. If you have previously installed the Pulse Secure Application Launcher, you should immediately be able to connect to your workstation
  12. You will then be navigated to a new page that says "Searching for the Application Launcher." (Note: you may first run into an app pop-up box as shown below):

mceclip0.png

Proceed with just clicking back into the Pulse Secure page, and then clicking the Download button to further install the application launcher for Terminal Session Access.

    12. Next, the following page will display:

mceclip4.png

Follow the instructions shown in the screenshot by first installing the Pulse Secure Application Launcher that is downloaded from your browser.

     13. After the install is complete, you will see a "Pulse Secure Application Launcher Has Been
     Installed Successfully" message:

mceclip5.png

     Proceed by clicking Ok from the pop-up box, and then the Click "HERE" button to continue the
     install

     14. After the install is complete, you'll be able to establish a remote connection to your office
     Windows PC!                                     

    Connect to your Office Mac from another Mac

  1. First, you'll need to look up your office computer information by clicking the Apple icon located at the top-left corner of the screen
  2. Select System Preferences
  3. Click Network
  4. Make note of the IP address displayed:
                mceclip3.png                              
  5. From your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended (Note: Internet Explorer WILL NOT work.)
  6. Log in using your full FGCU credentials:                              mceclip0.png 
  7. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
    Host_Checker_Loading_Components_Message.png
    Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
    If using a personal device, the following message results:
    Host_Checker_Personal_Device_Message.png

  8. Once signed in, go to the Client Application Sessions section and click the Start option:                            mceclip1.png
  9. Select the Download button:

    mceclip2.png
  10. Next, a file will appear in the bottom-left corner of your screen:                                                                   mceclip0.png                 
  11. Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process:                                        mceclip1.png
  12. Select Continue from the first on-screen prompt and keep following the steps necessary to install Pulse Secure:                                                                                                                    mceclip2.png

    mceclip3.png 
  13. After the installation is successful, select the HERE link displayed on the page:  
          mceclip4.png                      
  14. You will be directed to a new page with a prompt asking: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option:
                  mceclip5.png        
  15. A new window will appear, select Always
    • If a new window prompts with a message about an untrusted server, select OK
        mceclip6.png
  16. Pulse Secure will open and show that you have established a connection with myvpn.fgcu.edu: 
                              mceclip9.png                        
  17. After Pulse Secure has been successfully installed, establish a remote session to your work Mac, by selecting Go > Connect to Server....                                     
    mceclip10.png                                                                       
  18. Input your office Mac's IP Address acquired on Step 4 in the following format: vnc://*IP Address*
  19. Select Connect and a remote connection is made to your office Mac:                                          mceclip0.png                                          

  Connect to your Office Windows PC from a Mac

  1. From your work computer, open the computer’s properties by right-clicking the Start button located to the left corner of your screen
  2. Select System from the list provided:                                                                                     
    mceclip1.png 
  3. From the About screen, make note of the Device Name, as it is required later:                             
    mceclip1.png
  4. From your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended 
  5. Log in using your full FGCU credentials:                 mceclip0.png 
  6. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
    Host_Checker_Loading_Components_Message.png
    Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
    If using a personal device, the following message results:
    Host_Checker_Personal_Device_Message.png

  7. Once signed in, access the Client Application Sessions section and click the Start option:                mceclip1.png
  8. You will be navigated to another page. Select Download:
    mceclip2.png
  9. A file will appear at the bottom-left corner of your screen:                                                                    mceclip0.png        
  10. Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process:
                                mceclip1.png    
  11. Select Continue from the first on-screen prompt and follow the steps necessary to install Pulse Secure:
                        mceclip2.png                                     

    mceclip3.png 
  12. After the installation is successful, select the HERE link on the page:
                     mceclip4.png                   
  13. A new page will display prompting you to: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option:   
                               mceclip5.png              
  14. A new window will appear, select Always
    • If a new window prompts with a message about an untrusted server, select OK   
          mceclip6.png
  15. Pulse Secure will open and show that you have established a connection with myvpn.fgcu.edu: 
                              mceclip9.png                   
  16. After Pulse Secure has successfully installed, access the App Store and download Microsoft Remote Desktop 10 or download from the following link: 

    https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12

    mceclip0.png 
  17. Open Microsoft Remote Desktop 10 and click Add Desktop:                                                           
    mceclip16.png           
  18. In the Add PC window, complete ONLY the PC name field with your office computer's Device Name acquired from Step 3. Then, select Add:   
                                          mceclip18.png                             
  19. An icon displaying your office computer's name will display. Select the icon to start a remote session:                                                                                                                        mceclip20.png           
  20. In the event that you're prompted to verify the identity of your remote computer, select Continue:  
    mceclip23.png                                                                      
  21. You will be prompted to enter your FGCU credentials. Select Continue to establish a remote connection to your office Windows PC:
                 mceclip26.png

 

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