FGCU offers its Faculty/Staff the option of remote access to their FGCU work device from home or other locations, so long as, their work device is connected to the private network and powered on. This is accomplished by utilizing MyVPN and Pulse Secure (Note: Mac users require Microsoft Remote Desktop if they would like to remote into a Windows device).

Connecting to your Office Windows PC from another Windows PC
Connecting to your Office Mac from another Mac
Connecting to your Office Windows PC from a Mac

Connecting to your Office Windows PC from another Windows PC

On your office computer, open the computer’s properties by right clicking the start button which is located on the left corner of your screen
Select System from the list provided
On the About screen, make note of the Device Name, as it is required later
Go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended
Log in using your full FGCU credentials
Locate the “Terminal Session”. Click on your Terminal Session.
- If this is empty, you will need to add one for your office computer.
- To add a Terminal Session, click on the icon that looks like a computer with a small plus sign to the far right 
You will be brought to the Add Terminal Services Session screen
Fill in the following information:
- Session Type: Select Windows Terminal Services
- Bookmark Name: Enter a meaningful name such as Work Desktop
- Host: Enter your office computer's Device Name - acquired on Step 3 (e.g. "AAAA005555")
- Screen Size: Full Screen
- Color Depth: select 32-bit  (True Color)
- Select Connected sound devices – Bring sound to local computer
- Click on Add
  - After selecting Add, you will be brought back to the home page
Click on the link that was added to your Terminal Sessions to start a remote connection
You will navigate to a new page and be prompted to Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option. You will then have established a remote connection to your office Windows PC!

Connecting to your Office Mac from another Mac

Get your office computer information
1. On your office computer, click the Apple icon located on the top left corner of the screen
2. Select System Preferences
3. Next click on Network
4. Make note of the  IP address displayed
Go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended (Note: Internet Explorer WILL NOT work.)
Log in using your full FGCU credentials
Once signed in, go to the Client Application Sessions section and click the Start option
You should be navigated to another page with a "blue download" button. Select Download
After selecting Download, you should have a file appear on your bottom left corner of your screen
Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process
Select Continue on the first on-screen prompt and keep following the steps necessary to install Pulse Secure
After the installation is successful, please select the HERE link on the page
You should be navigated to a new page with a prompt asking: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option
A new window will appear, please select Always
- If a a new window prompts with a message about an untrusted server, select OK
Pulse Secure will open up and show that you have established a connection with myvpn.fgcu.edu
After Pulse Secure has been successfully installed, to establish a remote session to your work Mac, select to Go > Connect to Server....
Type in your office Mac's IP Address acquired on Step 4 in the following format: vnc://*IP Address*
Then select Connect and you will make a remote connection to your office Mac!

Connecting to your Office Windows PC from a Mac

On your work computer, open the computer’s properties by right clicking the start button which is located on the left corner of your screen
Select System from the list provided
On the About screen, make note of the Device Name, as it is required later
Go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended
Log in using your full FGCU credentials
Once signed in, go to the Client Application Sessions section and click the Start option
You should be navigated to another page with a "blue download" button. Select Download
After selecting Download, you should have a file appear on your bottom left corner of your screen
Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process
Select Continue on the first on-screen prompt and keep following the steps necessary to install Pulse Secure
After the installation is successful, please select the HERE link on the page
You should be navigated to a new page with a prompt asking: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option
A new window will appear, please select Always
- If a a new window prompts with a message about an untrusted server, select OK
Pulse Secure will open up and show that you have established a connection with myvpn.fgcu.edu
After Pulse Secure has been successfully installed, go to the App Store and download Microsoft Remote Desktop 10 or download from the following link:
https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12
Open Microsoft Remote Desktop 10 and select Add Desktop
In the Add PC window, fill out only the PC name field with your office computer's Device Name acquired on Step 3. Then, select Add
You will then see an icon displaying your office computer's name. Select the icon to start a remote session
In the event that you're prompted to verify the identity of your remote computer, please select Continue
You will then be prompted to enter your your FGCU credentials. Select Continue and you will have established a remote connection to your office Windows PC!