FGCU offers Faculty and Staff the option of remote access to their FGCU work device from home or other locations, providing that the work device is connected to the private network and powered on. This is accomplished by utilizing MyVPN and Pulse Secure (*Note: Mac users require Microsoft Remote Desktop if they would like to remote into a Windows device).
- Connecting to your Office Windows PC from another Windows PC
- Connecting to your Office Mac from another Mac
- Connecting to your Office Windows PC from a Mac
Connecting to your Office Windows PC from another Windows PC
- On your office computer, open the computer’s properties by right clicking the start button which is located on the left corner of your screen
- Select System from the list provided
- On the About screen, make note of the Device Name, as it is required later
- On your non-office computer (the one you are using for VPN access), go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended
- Log in using your full FGCU credentials
- Locate the “Terminal Session”. Click on your Terminal Session. (*Note: you may access Campus folders, Cross Department folders, your Department folder, and your personal (Home) FGCU folder from here without the need for a Terminal Session)
- If this is empty, you will need to add one for your office computer.
- To add a Terminal Session, click on the icon that looks like a computer with a small plus sign to the far right
- You will be brought to the Add Terminal Services Session screen
-
Fill in the following information:
- Session Type: Select Windows Terminal Services
- Bookmark Name: Enter a meaningful name such as Work Desktop
- Host: Enter your office computer's Device Name - acquired on Step 3 (e.g. "AAAA005555")
- Screen Size: Full Screen
- Color Depth: select 32-bit (True Color)
- Select Allow Clipboard Sharing (Allows you to copy/paste between your local computer and terminal session)
- Select Connected sound devices – Bring sound to local computer
- Select Use Multiple Monitors if you have multiple monitors and you would like to use all of them with your terminal session
- Click on Add
- After selecting Add, you will be brought back to the home page
- Click on the link that was added to your Terminal Sessions to start a remote connection
- If you have not yet installed the "Pulse Secure Application Launcher/Client Application" by itself before (https://fgcu.zendesk.com/hc/en-us/articles/360040117552-Pulse-Secure-Install-and-Connections), you will continue on to what is outlined in steps 11-14. If you have installed the Pulse Secure Application Launcher already, you should immediately be able to connect into your workstation
- You will then be navigated to a new page that says "Searching for the Application Launcher." (*Note: you may first run into an app pop-up box like this however):
Proceed with just clicking back into the Pulse Secure page, and then hitting the Blue Download button to further install the application launcher for Terminal Session Access.
12. Next, you will be met with a page like this:
Follow the instructions shown in the screenshot pictures that are given by first installing the Pulse Secure Application Launcher that is downloaded from your browser.
13. After the install is complete, you should then see a "Pulse Secure Application Launcher Has Been Installed Successfully Box" box like this:
Process to click "Ok," on the pop-up box, and then click that Click "HERE" button to further proceed with the finishing touches of the install
14. After the install is complete, you should then be able to establish a remote connection to your office Windows PC!
Connecting to your Office Mac from another Mac
- Get your office computer information
- On your office computer, click the Apple icon located on the top left corner of the screen
- Select System Preferences
- Next click on Network
- Make note of the IP address displayed
- On your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended (Note: Internet Explorer WILL NOT work.)
- Log in using your full FGCU credentials
- Once signed in, go to the Client Application Sessions section and click the Start option
- You will be directed to another page with a blue "Download" button. Select Download
- After selecting Download, a file will appear in the bottom left corner of your screen
- Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process
- Select Continue on the first on-screen prompt and keep following the steps necessary to install Pulse Secure
- After the installation is successful, please select the HERE link on the page
- You should be directed to a new page with a prompt asking: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option
- A new window will appear, please select Always
- If a a new window prompts with a message about an untrusted server, select OK
- If a a new window prompts with a message about an untrusted server, select OK
- Pulse Secure will open up and show that you have established a connection with myvpn.fgcu.edu
- After Pulse Secure has been successfully installed, to establish a remote session to your work Mac, select to Go > Connect to Server....
- Type in your office Mac's IP Address acquired on Step 4 in the following format: vnc://*IP Address*
- Then select Connect and you will make a remote connection to your office Mac!
Connecting to your Office Windows PC from a Mac
- On your work computer, open the computer’s properties by right clicking the start button which is located on the left corner of your screen
- Select System from the list provided
- On the About screen, make note of the Device Name, as it is required later
- On your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended
- Log in using your full FGCU credentials
- Once signed in, go to the Client Application Sessions section and click the Start option
- You should be navigated to another page with a "blue download" button. Select Download
- After selecting Download, a file will appear at the bottom left corner of your screen
- Select the file and a new window will open. Select PulseSecureAppLauncher from the new window to start the installation process
- Select Continue on the first on-screen prompt and keep following the steps necessary to install Pulse Secure
- After the installation is successful, please select the HERE link on the page
- You should be navigated to a new page with a prompt asking: Open Pulse Secure Application Launcher? Select the Open Pulse Secure Application Launcher option
- A new window will appear, please select Always
- If a a new window prompts with a message about an untrusted server, select OK
- If a a new window prompts with a message about an untrusted server, select OK
- Pulse Secure will open up and show that you have established a connection with myvpn.fgcu.edu
- After Pulse Secure has been successfully installed, go to the App Store and download Microsoft Remote Desktop 10 or download from the following link:
https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12
- Open Microsoft Remote Desktop 10 and select Add Desktop
- In the Add PC window, fill out only the PC name field with your office computer's Device Name acquired on Step 3. Then, select Add
- You will then see an icon displaying your office computer's name. Select the icon to start a remote session
- In the event that you're prompted to verify the identity of your remote computer, please select Continue
- You will then be prompted to enter your your FGCU credentials. Select Continue and you will have established a remote connection to your office Windows PC!
