MyVPN for Remote Terminal Session

What this article covers

FGCU offers Faculty and Staff the option of remote access to their FGCU work device from home or other locations, providing that the work device is connected to the private network and powered on. This is accomplished by utilizing MyVPN and Ivanti Secure (*Note: Mac users require Microsoft Remote Desktop if they would like to remote into a Windows device). In this article you will learn how to:

• Connect to your Office Windows PC from another Windows PC
• Connect to your Office Mac from another Mac
• Connect to your Office Windows PC from a Mac

What steps to take BEFORE going remote

Connect to your Office Windows PC from another Windows PC

1. On your office computer, open the computer’s properties by right-clicking the start button which is located to the left corner of your screen
2. Select System from the list provided:                                                                                                     
   
   
3. On the About screen, make note of the Device Name, as it is required later:     
4. From your non-office computer (the one you are using for VPN access), go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended 
5. Log in using your full FGCU credentials:                          
      
   
6. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
   
   Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
   If using a personal device, the following message results:
   
   
   
7. Locate the “Terminal Session”.  Click on your Terminal Session.
   (Note: you may access Campus folders, Cross Department folders, your Department folder, and your personal (Home) FGCU folder from here without the need for a Terminal Session)
   • If this is empty, you will need to add one for your office computer.
   • To add a Terminal Session, click the icon that looks like a computer with a small plus sign to the far right: 
     
8. You will be brought to the Add Terminal Services Session screen:
   

9. Fill in the following information:  

   • Session Type: Select Windows Terminal Services
   • Bookmark Name: Enter a meaningful name such as Work Desktop
   • Host: Enter your office computer's Device Name - acquired from Step 3 (e.g. "AAAA005555") 
   • Screen Size: Full Screen
   • Color Depth: select 32-bit (True Color)  
   • Select Allow Clipboard Sharing (Enables you to copy/paste between your local computer and terminal session)
   • Select Connected sound devices – Bring sound to local computer  
   • Select Use Multiple Monitors if you have multiple monitors and you would like to use all of them with your terminal session
   • Click Add
     • After selecting Add, you will be brought back to the home page
10. Click the link that was added to your Terminal Sessions to start a remote connection: 
    

    

11. If you have not yet installed the "Ivanti Secure Application Launcher/Client Application" (https:/https://fgcu.zendesk.com/hc/en-us/articles/360040117552-Ivanti-formerly-Pulse-Secure-Client-Application-Install-and-Connections), you will continue to what is outlined in steps 11-14. If you have previously installed the Ivanti Secure Application Launcher, you should immediately be able to connect to your workstation
12. You will then be navigated to a new page that says "Searching for the Application Launcher." (Note: you may first run into an app pop-up box as shown below):

Proceed with just clicking back into the Ivanti Secure page, and then clicking the Download button to further install the application launcher for Terminal Session Access.

    12. Next, the following page will display:

Follow the instructions shown in the screenshot by first installing the Ivanti Secure Application Launcher that is downloaded from your browser.

     13. After the install is complete, you will see a "Ivanti Secure Application Launcher Has Been
     Installed Successfully" message:

     Proceed by clicking Ok from the pop-up box, and then the Click "HERE" button to continue the
     install

     14. After the install is complete, you'll be able to establish a remote connection to your office
     Windows PC!                                     

    Connect to your Office Mac from another Mac

1. First, you'll need to look up your office computer information by clicking the Apple icon located at the top-left corner of the screen
2. Select System Preferences
3. Click Network
4. Make note of the IP address displayed:
                                             
5. From your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended (Note: Internet Explorer WILL NOT work.)
6. Log in using your full FGCU credentials:                              
   
   
7. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
   
   Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
   If using a personal device, the following message results:
   
   
   
8. Once signed in, go to the Client Application Sessions section and click the Start option:                           
9. Select the Download button:
   
   
10. Next, a file will appear in the bottom-left corner of your screen:                                                                                    
11. Select the file and a new window will open. Select IvantiSecureAppLauncher from the new window to start the installation process:                                        
12. Select Continue from the first on-screen prompt and keep following the steps necessary to install Ivanti Secure:                                                                                                                   
    
     
13. After the installation is successful, select the HERE link displayed on the page:  
                                
    
14. You will be directed to a new page with a prompt asking: Open Ivanti Secure Application Launcher? Select the Open Ivanti Secure Application Launcher option:
                          
15. A new window will appear, select Always
    
    • If a new window prompts with a message about an untrusted server, select OK
       
16. Ivanti Secure will open and show that you have established a connection with myvpn.fgcu.edu: 
                                                      
17. After Ivanti Secure has been successfully installed, establish a remote session to your work Mac, by selecting Go > Connect to Server....                                     
                                                                           
    
18. Input your office Mac's IP Address acquired on Step 4 in the following format: vnc://*IP Address*
19. Select Connect and a remote connection is made to your office Mac:                                                                                    

  Connect to your Office Windows PC from a Mac

1. From your work computer, open the computer’s properties by right-clicking the Start button located to the left corner of your screen
2. Select System from the list provided:                                                                                     
    
   
3. From the About screen, make note of the Device Name, as it is required later:                             
   
   
4. From your non-office computer, go to https://myvpn.fgcu.edu/ using your preferred browser - Google Chrome is recommended 
5. Log in using your full FGCU credentials:                
   
    
6. A compliancy check is performed when logging into the VPN to determine whether a FGCU or personal device is being used and safeguards FGCU resources accordingly. Limited access to FGCU resources may result if accessing the VPN via a personal device. The Host Checker may take several minutes to verify:
   
   Note: If you have not yet installed the Host Checker, select the “Allow” and “Download” prompts from the pop-up boxes as directed. If you have previously installed the Host Checker, it will verify and then immediately respond according to the type of device being used.
   If using a personal device, the following message results:
   
   
   
7. Once signed in, access the Client Application Sessions section and click the Start option:                
   
8. You will be navigated to another page. Select Download:
   
9. A file will appear at the bottom-left corner of your screen:                                                                            
10. Select the file and a new window will open. Select Ivanti SecureAppLauncher from the new window to start the installation process:
                                    
11. Select Continue from the first on-screen prompt and follow the steps necessary to install Ivanti Secure:
                                                             
    
     
12. After the installation is successful, select the HERE link on the page:
                                        
    
13. A new page will display prompting you to: Open Ivanti Secure Application Launcher? Select the Open Ivanti Secure Application Launcher option:   
                                             
14. A new window will appear, select Always
    
    • If a new window prompts with a message about an untrusted server, select OK   
         
      
15. Ivanti Secure will open and show that you have established a connection with myvpn.fgcu.edu: 
                                                 
    
16. After Ivanti Secure has successfully installed, access the App Store and download Microsoft Remote Desktop 10 or download from the following link: 

    https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12

     
17. Open Microsoft Remote Desktop 10 and click Add Desktop:                                                           
               
    
18. In the Add PC window, complete ONLY the PC name field with your office computer's Device Name acquired from Step 3. Then, select Add:   
                                                                       
19. An icon displaying your office computer's name will display. Select the icon to start a remote session:                                                                                                                                   
20. In the event that you're prompted to verify the identity of your remote computer, select Continue:  
                                                                      
    
21. You will be prompted to enter your FGCU credentials. Select Continue to establish a remote connection to your office Windows PC:
                 

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