Knowledge Base
Qualtrics
Your FGCU Account
- Changing Your Password with a One Time Code
- Keychain Access on a Mac
- Changing your password
- How to Update your Saved Password(s) in Google Chrome after a Password Change Occurs
- Adding/ Updating your Recovery Email Address for Eagle Access
- Forgot your Eagle Access ID?
Classroom A/V Guides
Connecting Remotely
- Accessing your email remotely
- Accessing your FGCU email on a mobile device
- Connecting Remotely- Mac to Mac
- Guidelines for Secure Zoom Meetings
- MyVPN for Remote Terminal Session
- Pulse Secure Client Application Install and Connections
Email Management
- Accessing a Shared Mailbox on a Mobile Device
- Accessing Another Mailbox in Outlook on the Web
- Add a Signature in Outlook
- Adding an email signature in Outlook desktop client for Windows
- Create Outlook Tasks in OneNote
- Creating a Contact Group
Hardware
Microsoft Teams
- About Microsoft Teams Live Event
- Accept or deny requests to join a team
- Add a File to a Chat
- Add a Tab in a Channel
- Add guests to a team in Teams
- Add members to a team in Teams
Training
University Software Support
- 2FA Device Management - New Phone Number
- 2FA Device Management - Reactivate Duo Mobile on New Phone
- A Step-by-Step Guide to Registering Your Devices With Duo Security
- Accessing AppsAnywhere
- Accessing AppsAnywhere on a Personal Computer
- Accessing Voicemail Remotely
Voice/Telephone
- Avaya J179 Quick Reference Guide
- Avaya J179 SIP Icon and Function Reference Guide
- Avaya J179 Telephone User Guide
- Avaya Messaging TUI Flowchart
- Conference Calling
- Editing Location for Greetings in Avaya Messaging (IX)